updated ipod classic 120gb and now this

Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
HP-Pavilion NY638AA-ABA p6203w
iTunes 12.5.3.17
FairPlay 2.11.7
Apple Application Support 5.1
iPod Updater Library 12.0
Apple Mobile Device 10.0.1.3
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.1.0.1 (333.18)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084

iTunes Serial Number 0000000055BD2D3C

Current user is not an administrator.
The current local date and time is 2016-11-13 08:08:19.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.

Video Display Information

NVIDIA, NVIDIA GeForce 6150SE nForce 430

**** Runtime Libraries ****

c:\windows\system32\msvcr120.dll: 12.0.21005.1
c:\windows\system32\msvcr100.dll: 10.0.40219.325
c:\windows\system32\msvcp100.dll: 10.0.40219.325
c:\windows\system32\msvcp120.dll: 12.0.21005.1
c:\program files (x86)\norton security\engine64\22.8.0.50\msvcp110.dll: 11.0.51106.1
c:\program files (x86)\norton security\engine64\22.8.0.50\msvcr110.dll: 11.0.51106.1

**** External Plug-ins Information ****

No external plug-ins installed.

Bonjour service 3.1.0.1 (333.18) is currently running.
**** Device Connectivity Tests ****

iPodService 12.5.3.17 (x64) is currently running.
iTunesHelper 12.5.3.17 is currently running.
Apple Mobile Device Service service 3.3.0.0 is currently running.

Universal Serial Bus Controllers:

Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.

No FireWire (IEEE 1394) Host Controller found.

Connected Device Information:

BUBBLES'S I (E:\), iPod classic running firmware version 2.0.1
Serial Number: Q20400202C7
Bus Speed: 61440

Most Recent Devices Not Currently Connected:

iPhone 4 (CDMA) running firmware version 6.0.1
Serial Number: C34F8XU7DDP7

**** Device Sync Tests ****

No iPod, iPhone, or iPad found.

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