mercredi 3 août 2016

iTunes won't recognize iPhone

Hello,

I recent bought a new iPhone 5. I plugged it into my Mac and had some trouble getting iTunes to recognize it. I had to say 'trust' on my iPhone a few times, and it gave me some errors, but iTunes never did recognize my iPhone. Now it does nothing. I plug the iPhone in and I don't get a prompt to trust this host and I don't get any error messages on the computer. Nothing shows up in iTunes.

I do get my iPhone showing up in iPhoto and I see all my photos. I never had a problem with this, not even a "trust this host" prompt.

When I plug my iPhone into my PC, however, iTunes comes up immediately and recognizes my iPhone.

Can anyone help me troubleshoot this?

My Mac is running OS X 10.5.8 and iTunes 10.6.3. My PC is running Windows 10 and iTunes 12.4.1.6

See screen shots attached.

Attached Thumbnails
Click image for larger version Name: mac.jpg Views: N/A Size: 24.0 KB ID: 8075   Click image for larger version Name: pc.jpg Views: N/A Size: 18.7 KB ID: 8076  


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