mardi 11 mars 2014

Am I using TuneUP wrongly or does it just not work?

I use mainly ripped mainly classical CDs on iTunes and was sick of it not knowing the difference between Mozart, someone it thought was someone different called Wolfgang Amadeus Mozart, someone else called Mozart WA and WA Mozart. It also never seemed to find album artwork.



So I was told to buy TuneUP which I have been playing with for some time now.



Unfortunately, though it located 85% of my album artwork, TuneUP still cant distinguish composers, doesnt seem to know when iTunes has used a composer's name as the album name, cant identify every album in a collection, and sometimes even 'cleans' by putting the end of an opera before the beginning! It also only manages to recognise collections of 2-4 albums about 30% of the time and sometimes sprays collections such as operas all over my iTunes list, putting CD one of a choral work at the begnining under B for Bach, the second CD towards the end because it lists it under S (probably for the Sebastian part, but it might be that it has recognised the composer as St Matthew' Passion) and the last CD at the middle because it lists it under J for JSBach!



It also occasionally cant recognise album art (wont remember when I look for, assign and save pictures it has found) and puts the different album art with what it makes separate parts of the collection!



Does anyone recognise something I am doing wrong or does this software just not work particularly well please?I have tried submitting a ticket to the manufacturer, but they didnt bother to respond to any question I asked. Which indicates to me that their software doesn't work and they cant tell me what I am doing wrong?





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