iTunes hangs

Hi everybody,



I posted this problem a week or two ago, and full credit goes to "cjmnews" for dedicating so much time and advice, which was very helpful.



His solutions help to fix problems I didn't realise I had, but iTunes still hates me!



I'm posting the issue again with new information in the hope that it has a bearing on the problem and might lead to a solution. Sorry if it's a bit long!



Here goes! (and many thanks in advance for any advice)!



The problem is iTunes store music previews.

iTunes in library mode works fine.

iTunes store searches for everything except music works fine.

iTunes music searches are a nightmare, particularly if the search result is a long list. (Why does Apple not allow a search to be refined or filtered????)



When I search for a song that produces a long list of results the probelm arises.



Let me use an example:



I search for a song called "Song of Joy".

I get the results OK, but it includes lots of other irrelevant results including albums of that name, and other songs NOT called "Song of Joy" but songs containg the word "joy" such as "Ode to Joy" etc.



I organise by name so that I can scroll down to the results I an interested in, and click the preview button.

The music starts playing, but iTunes just hangs. I can't stop the music and move on to another preview.

I need to Ctrl/Alt/Delete into Task Manager and kill iTunes. (BTW, the music continues playing throughout this process).



I did a test by going through the above procedure and visiting the Computer Managment Event Viewer and got this result:



The program iTunes.exe version 11.0.4.4 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1834

Start Time: 01ce96ab2c76bcdd

Termination Time: 10

Application Path: C:\Program Files (x86)\iTunes\iTunes.exe

Report Id:





Event ID 1002



I then went to the Action Centre Control Panel and that event was recorded like this:



Description

A problem caused this program to stop interacting with Windows.

Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe



Problem signature

Problem Event Name: AppHangB1

Application Name: iTunes.exe

Application Version: 11.0.4.4

Application Timestamp: 51a8f09f

Hang Signature: feac

Hang Type: 2048

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 6153

Additional Hang Signature 1: feacfb98f5c4e0d2f30891830ee79d28

Additional Hang Signature 2: 34e1

Additional Hang Signature 3: 34e1e0bc4efdb40cb0012361143d5398

Additional Hang Signature 4: feac

Additional Hang Signature 5: feacfb98f5c4e0d2f30891830ee79d28

Additional Hang Signature 6: 34e1

Additional Hang Signature 7: 34e1e0bc4efdb40cb0012361143d5398[/I][/I] [/B][/COLOR]



I don't know if it's relevant, but these events also appeared at the same time in Event Manager:



Windows Audio Device Graph glitch threshold count exceeded

Count : 0x0x44B3



event id 18

__________________________________________________ ______



Wireless network association failed.



Network Adapter: DW1501 Wireless-N WLAN Half-Mini Card

Interface GUID: {e9d4ef36-f5ef-43fd-ad6a-b560a2eb4734}

Local MAC Address: CC:AF:78:4A:1C:90

Network SSID: UPC143480

BSS Type: Infrastructure

Failure Reason: The driver disconnected while associating.

Dot11 Status Code: 196609





event id 11002

__________________________________________________ ______

Wireless network association failed.



Network Adapter: DW1501 Wireless-N WLAN Half-Mini Card

Interface GUID: {e9d4ef36-f5ef-43fd-ad6a-b560a2eb4734}

Local MAC Address: CC:AF:78:4A:1C:90

Network SSID: UPC143480

BSS Type: Infrastructure

Failure Reason: The driver disconnected while associating.

Dot11 Status Code: 196609





event id 8000





If anybody can even hint at what the problem might be, I'd be very grateful.



I'm at the end of my rope trying to purchase music in iTunes.





Best wishes to everybody





Jim

:confused:

via iLounge Forums http://forums.ilounge.com/itunes-related-mac-pc-applications/278247-itunes-hangs.html